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Returns Policy

If you are not completely satisfied with your purchase simply return in its original condition with the receipt within 14 days of purchase. We will issue a refund, or credit note.

WHEN do items need to be returned by?
Items must be returned within 14 days of purchase.

WHERE do items need to be returned to?
Return items to Irish Gifts and Crafts
Whelehan’s Central Stores,
Main St,
Portarlington, Laois
Ireland

HOW do customers return items?
Items must be returned in the condition in which they were received and in original packaging, including receipt. Also it is recommended the item is returned by registered post as the customer is fully responsible for the item until it reaches Irish Gifts and Crafts. The return cost is customers responsibility only. We will not accept returns if there is evidence the item has been used.

SHIPPING for returns?
Shipping for returns is paid by the customer. In the case where an item is agreed to be defective or not the item ordered by the customer a new item will be issued in replacement, at cost to Irish Gifts and Crafts.

CREDIT for returns?
In the case where an item is defective a replacement item will be issued. If the customer wishes they may receive a refund or credit note.

For more information email sales@irishgiftsandcrafts.com